Kroger is one of the largest retailers in the United States with 300,000+ employees. They needed to upgrade their Tableau Server infrastructure, build high-exposure pricing dashboards, and successfully launch BI capabilities to executives—all without disrupting operations.
What We Built
We delivered three major workstreams: a Tableau Server upgrade from single-node to high availability, executive pricing dashboards optimized for performance, and hands-on training across multiple technical teams.
Engineering Highlights
High availability migration. We worked with DBAs, networking engineers, and Tableau admins to transition from a single-node Tableau Server to a fully clustered HA environment. Zero downtime during the cutover.
Data architecture consolidation. We helped architect multiple data sources into a single, unified data model. This gave dashboard consumers one source of truth instead of conflicting metrics from siloed systems.
Performance optimization. Complex dashboards that caused performance headaches were refactored for speed. We reduced redundancy in both the ETL layer and the visualization layer.
Workflow automation. We established workflow algorithms with IT managers and environment admins to avoid break-fix stops. Administrative scripts now handle routine maintenance automatically.
Cross-Team Collaboration
The engagement required coordinating with developers, data architects, DBAs, Tableau developers, and business analysts. We whiteboarded solutions, sold them to the technical team, then presented to 20+ business consultants. This was Kroger’s first major push for Tableau at the executive level.
Outcomes
- Tableau Server upgraded to high availability cluster
- Executive pricing dashboards delivered on deadline
- Multiple data sources unified into single data model
- Ongoing support extended at client request